Welcome to Dr Ross and Partners.
We are open from 7am to 7pm Monday to Friday and in addition to this we provide online access to appointments, repeat prescriptions and a summary of your medical records.
Our patients can also book GP appointments on Saturday and Sunday. You will be seen at The Gables Surgery between 8am and 2pm. Please ask our reception staff to find out more.
The surgery will be closed for training from 12pm on Thursday 1st December 2016. If you require medical attention or advice during this time please call 111. In an emergency please call 999.
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
We welcome all feedback, concerns and compliments. This can be done by completing the feedback form in the Contact Details section, through NHS Choices or by coming into the practice and filling out a form.
Please note we now process our prescriptions electronically so it is important that you tell us which pharmacy your prescription needs to be sent to, or ask at the Pharmacy. Thank you.
Our practice was recently inspected by the CQC please find our report and rating under the 'Further Information' section.
Shingles is a condition that is caused by
the reactivation of the chickenpox virus.
90% of adults raised in the UK have had chickenpox, although not
everyone may recall having it. If you have had chickenpox then you are
at risk of developing shingles.
The Department of Health introduced the national shingles immunisation
programme in adults aged between 70-72 & 78-79 years, to help protect against
shingles and its complications.
You may be eligible if you were born on between 02/09/1942 to 01/09/1949 and 02/09/1935 to 01/09/1937. If you are eligible, please speak to the GP or Practice Nurse about the Shingles vaccination.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as booking your appointment online ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
There is wheelchair access to the building via a ramp, the GP practice is based on the ground floor. A disabled WC is also available on the ground floor. Disabled parking is available within the staff car park. Otherwise free parking is available in the nearby leisure centre.
Please note we do not have a ‘sit and wait’ facility however we do have:
Routine appointments bookable in advance by telephone, in person and online. Please ring after 9am for these appointments.
‘Book on the day’ appointments which open up at 8am each day. Please ring at 8am for an appointment on the same day.
When all of our ‘routine’ and ‘book on the day’ appointments are full we have ‘urgent’ appointments in the morning and afternoon when you will be seen if medically urgent.
Please notify the practice at least a day in advance (where possible) if you cannot attend an appointment. This will enable us to allocate that time slot to another patient who needs to see a doctor or nurse. In 2015, 1563 appointments (equivalent to 112 morning surgery's) were missed and we were not notified which meant longer waiting times for other patients waiting to be seen.
(Site updated 06/01/2017)