Introduction to the Friends and Family Test
The NHS friends and family test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.
Our GP's and nurses may hand you a feedback form to fill out. Forms are also next to our feedback box in the reception area. The form consists of 2 questions and a space to write any comments you may have.
Your answers are voluntary, but if you do answer, your feedback will provide valuable information for the surgery to celebrate good practice, and identify opportunities to make improvements.
Your answer will not be traced back to you, and your details will not be passed on to anyone. A member of your family or a friend is welcome to answer the question if you are unable to.
Please post your feedback forms in the box on reception.